My Review: Monat Hair Care (2023) – Scam Or Legit?

It’s time to review Monat Hair Care products – a brand offering all sorts of hair products.

However, it’s a brand I’m seriously questioning:

• many complaints all over the Internet
• expensive products
• very few positive reviews from customers

So is Monat a scam? Most users claim it is.

Well – I tried to dig deep into this brand and find out the truth myself.

Note: This review is based on my own opinion + research on Monat products.

 

So Let’s Get To The Review

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Full Name: Hair Care Line from Monat

Versions: It has over 20 products – for different problems:

• hydration and nourishment
• damage treatment
• volume
• and several other issues

So it has pretty much everything when it comes to hair care.

Best Actual Price: Starting from $35 to over $100 (depending on the product).

Cheapest Place To Buy: Amazon (though it doesn’t sell all products)

Still – all of them are far more expensive on Monat’s official website.

Designed For: Various hair problems, depending on the line you choose.

My Rating: 4 out of 10

Worth Buying?: I wouldn’t recommend it:

• too many complaints about the brand/products
• super high prices
• better options available

I personally prefer a $25 supplement that made real miracles for my hair.

Considering lots of users criticize Monat, I would try to avoid it and choose something else instead.

 

What I Liked About It

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• All products contain good ingredients
• Many trademark substances inside every product
• Nice smell and texture
• Directions are really clear and detailed

 

What I Didn’t Like About It

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• Many negative reviews about it
• Some users claim to have experienced serious side effects
• All products are very overpriced
• Prices are lower on Amazon (than on Monat’s website)

 

 

 

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#1 – Ingredients (9 out of 10)

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First of all – all of Monat’s products are meant for topical use (no pills).

Still, most of its products have pretty good formulas:

• based on natural ingredients
• no harmful additives
• each products contains several trademark substances

Compared to other topical products – Monat’s ones seem superior (as ingredients).

Now – I won’t be able to take each product separately, as there are over 20.

But here are the key ingredients (according to Monat’s website):

1. Fiber Rescue™ – reconstructs every strand from the roots.
2. Rejuvenique S™ – it’s an oil that hydrates hair correctly.
3. Fision KeraVeg 18 – it’s a vegan alternative to keratin (strengthens hair).
4. Murumuru Seed Butter – hydrates and nourishes roots and ends.
5. Bamboo Seed Extract – it’s really effective for lubricating roots.
6. Crodasorb – it’s a strong antioxidant.
7. Capixyl – it’s a complex designed to prevent and decrease hair loss.
8. PatcH20™ – moisturizes hair very intensely. 

Basically – Monat’s products contain some pretty unique ingredients (which is a great advantage).

So at this chapter, they look great.

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Conclusion

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All products from Monat have great formulas:

• several trademark compounds
• ingredients that you can’t find in any product
• vegan based

So judging only after their ingredients – these products look excellent.

It’s true they have other major downsides. But regarding ingredients – there’s no much to criticize.

 

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#2 – Smell & Texture (8 out of 10)

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Monat’s products are all pretty similar at this chapter.

1. Smell

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I haven’t tested out any of them myself – but here’s what people say:

• pretty intense fragrance
• smells like menthol/camphor
• scent stays in the hair for at least 1 day

Basically – the smell is herbal and very refreshing.

However, some people say it’s a bit too strong overall.

2. Texture

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This varies depending on the product you’re using:

• most of them have a whitish color
• shampoos generally lather very well
• for this reason, you don’t need a large amount per wash
• conditioner has a similar texture
• serums are usually lighter

But overall, I didn’t find too many complaints about these products’ consistency.

This makes me think they are pretty good at this chapter.

 

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#3 – How To Use Them (10 out of 10)

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Monat is a brand that offers excellent directions about their products.

However – the exact instructions depend on the line:

1. Hydration products are applied normally (shampoo, conditioner, mask).
2. Anti-damage products have a different order.
3. It’s recommended to start with the conditioner and then use the shampoo.

So it actually depends a lot on what kind of products you’re using.

But don’t worry:

• each product has excellent directions
• most don’t have to be used daily

Also – the label recommends associating any products with additional ones (from the same line).

For instance, their shampoo for thinning hair claims to work best with the conditioner.

However – that’s not always the case.

So if you only afford to buy the shampoo, just stick to it.

 

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#4 – Results (4 out of 10)

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As I said – I haven’t tried any of Monat’s products personally.

So I won’t be able to share any thoughts from experience.

However, I tried to look for other customers’ opinions – in order to create a real review.

Note: I only considered authentic reviews, not promotional ones.

1. What People Say

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First of all – here’s what you should know:

• Monat has over 70% complaints (out of all reviews)
• most are related to their customer service
• few people complain about the products themselves

In other words – Monat’s products are great, but their service is terrible.

So here’s what most people say about it:

1. Some say they really helped their hair grow out.
2. Others claim it softened and strengthened it.
3. A few others praise its general effect.
4. Some say it made their hair fall out even worse.
5. Others mention it started drying out more often than before.

Now – Trust Pilot has over 700 negative reviews on this brand.

And as I said, most aren’t about the products but about the company’s practices.

2. Biggest Complaints

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Here’s what most reviewers from Trust Pilot criticize:

1. Very high price
2. Staff is extremely rude
3. Cancelling your order is impossible
4. You have to pay $25 to cancel auto-shipping
5. They send you the products even after cancelling
6. You can’t receive the products yourself (only through a market partner)

Honestly, these are some really serious problems.

Some people even claim this company is a scam, due to using tricky practices to attract customers.

I personally tend to agree up to a point.

Now – there are some people who were unsatisfied about the products as well.

But overall, they are quite a few. 

In fact – here’s a review that sums up Monat’s offer really well:

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Conclusion

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Monat has way too many complaints to be a legit company:

• products are pretty good overall
• staff and company’s policies are harshly criticized 

So I personally would never recommend this brand.

My advice is to use a supplement instead of a topical product – as the result is much better (and faster overall).

Not to mention that the price is more than 50% lower.

 

 

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#5 – Price (3 out of 10)

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Honestly – Monat’s products are extremely expensive.

It’s true they contain many original ingredients,

But even so – I don’t know too many topical products that would cost so much.

1. The Exact Price

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First of all – Monat’s official website has different prices:

1. As a regular customer, you’re buying at a “retail price”.
2. You can also buy the VIP package.
3. This offers you 15% discount for each order and free shipping.
4. You also get also features, but they’re not that relevant.

Basically – many users go for VIP because the discount seems significant.

However, in order to cancel this membership – you have to pay around $25.

Monat has a lot of rules mentioned in less accessible parts of their website.

That’s why it’s important to study everything correctly.

Now – where can you find the lowest prices? On Amazon:

• prices are usually around $5 less than the VIP discounted price on Monat
• that’s over $10 less from the retail price
• shipping is also free in most cases

However – Amazon doesn’t sell all of Monat’s products.

That’s the only downside.

2. Worth It Or Not?

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The products themselves aren’t bad – even though they don’t work for everyone.

But if you’re buying Monat from Amazon, it might be worth it.

Otherwise – I wouldn’t recommend it.

However, I would suggest using supplements instead:

• better and faster effect overall
• lower price

Most of Monat’s products are very pricey (serums/treatments are around $99).

Considering each bottle has less than 5 oz, they’re really not worth the money.

At least that’s my own opinion.

 

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#6 – Where To Find It (8 out of 10)

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Monat’s products are normally sold on its official website.

But I wouldn’t recommend buying them from there:

• prices are at least $10 higher
• getting a refund is really hard
• company isn’t completely honest and customer-friendly

Considering all those negative reviews about Monat, I don’t advise you to purchase from them.

Still – their products aren’t bad at all.

And fortunately, you can find some of them on Amazon (for a few dollars less).

So I personally would suggest buying from this retailer instead.

It’s true that you won’t find all products, to be honest.

But you might be lucky and find the one you need.

 

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#7 – FAQs

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Coming up – I will try to answer the top questions about Monat.

Note: I might repeat something I already mentioned, but it’s easier to spot here.

1. How long do the products last?

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Normally – a bottle is designed to last one month.

But since all products are topical, it really depends on the quantity you use, frequency, etc.

2. How often you should use them?

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Most of Monat’s products are meant to be used 2/3 times a week.

In other words – whenever you wash your hair.

However, it pretty much depends. So make sure to check the label first.

3. Can you use them with other products?

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Definitely – whether those other products are drugs, creams or topical products.

4. Are there any side effects?

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Some people mentioned issues like:

• worsened hair loss
• irritations and scalp rashes
• itching

They do seem more common than in other products (judging after the number of reviews).

But I’m not 100% sure they appear very often.

5. How fast should you notice a change?

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That depends on several factors:

• your hair’s condition
• the exact product line you’re using
• how often you are using the products

Unless you’re using them for hair growth/loss – you should see some changes from the first weeks.

 

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#8 – Final Conclusions

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Here’s how I would sum up my opinion on Monat’s products (in 3 ideas).

1. Strong Ingredients

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If you ask me – all of Monat’s products have promising formulas:

• each contains at least 1 trademark ingredient
• many active compounds
• quality substances overall

It’s true that I’m not a fan of topical products.

In terms of effect – they’re way weaker than supplements.

But compared to other topical products – Monat has some great ingredients, actually.

2. Extremely Expensive

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Honestly – Monat has some huge prices:

• shampoos cost around $40 per bottle
• conditioners are about the same
• serums/treatments are around $99 per bottle

However, the same products cost even $10 less on Amazon (including shipping).

Still – the prices are way too high, even for some high quality ingredients.

3. Dangerous Company

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That’s what many previous customers claim:

• more than 50% negative reviews on Monat
• company seems to not keep their promises
• cancelling an order is really hard

Plus – some users claim the products are pretty harmful actually.

I can’t tell, since I never used them myself.

But as for the company – there are way too many complaints to trust this brand.

 

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My Verdict – Is Monat A Scam?

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Short answer: Not really – it’s a legit brand with real products.

However, it has enough problems:

1. Many negative reviews and complaints (from previous users)
2. Extremely high prices
3. You can’t buy the products directly (only through a “market partner”)
4. Orders seem to be hard to cancel

Besides – some users claim their products are pretty dangerous (in terms of side effects).

I personally have not tried any, so I can’t tell.

But in terms of ingredients, Monat’s products look quite good.

However – I personally would not recommend them.

Since they’re only meant for topical use, the effect is not as fast and strong as with other products.

That’s why I would recommend supplements instead:

• effect appears much faster (even after 1 month)
• better results overall
• price is much lower
• work for both men and women

Since Monat has so many complaints online, I personally would try to avoid it.

But it’s your own choice what products you decide to try.